Careers

AmeriFirst is currently seeking highly motivated individuals to join our growing team.
We offer above average market wages, a full benefits package and the opportunity for advancement and additional incentives. Candidates should enjoy the challenge of working independently as well as in a team environment, have strong analytic and reasoning skills and thrive in a fast paced but fun work environment. We proudly employ a very tenured team of experienced professionals and have seen minimal turnover over the past few years!


Regional Account Executive

Department: Business Development

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Responsibilities

• Prospect for new business
• Solicit and market company’s consumer financial products and services
• Present financial products to potential and current clients
• Maintain current book of business
• Monthly target goals
• Resolve contractor inquiries and complaints
• Some travel required


Qualifications

• Experience having fun at work
• Strong communication skills
• Home improvement experience preferred but not required
• Previous outside sales
• Customer service abilities
• CRM platform familiarity a plus
• Ability to build rapport with clients
• Strong negotiation skills
• Organized & detailed oriented


Benefits include

• Medical and dental insurance
• 401k
• 2 weeks of vacation first year of employment plus holidays
• Remote work location


Compensation

• Base Salary plus commission

 

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Senior Credit Underwriter

Department: Credit & Funding

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Position Reports To: Credit Manager
Positions Supervised: Junior Credit Underwriters as needed on a shift basis


POSITION PURPOSE

Responsible for receiving, reviewing, and processing applications for home improvement loans and other asset classes. Assembles loan files for loans that meet initial lending criteria and are within approved lending limits. Presents loan requests above lending limit for approval as per loan policy. Ensures that customers and prospective customers are promptly and professionally served. Reviews loans that exceed regular Junior Credit Underwriter limits. Assists other Credit Underwriters as necessary.


ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for effectively receiving, reviewing, processing, and coordinating loan functions.

a. Gathers information, and processes preliminary documentation on loan requests within their limit of authority.

b. Evaluates and verifies loan applications and credit criteria for the requested product. Computes debt ratios. Verifies employment and income. Determines value of collateral. Approves loans within limits of authority and notifies applicants of loan decisions. Requests additional information if required.

c. Ensures that each loan file is promptly and properly prepared and documented based on the applicable loan product used and correct procedures are followed to complete all requests for credit.

d Verifies terms, rates and discounts on loans for proper disclosure and applies special handling as required by loan type requested.

e. Performs duties of area personnel as required. This can include reporting, processing of disclosures, and creation and delivery of electronic or paper documents to the proper parties.

f. Ensures that lending operations are conducted in accordance with established Company policies and are legally compliant.

2. Assumes responsibility for establishing and maintaining effective and professional business relationships with customers.

a. Ensures that contractor requests and questions are promptly and courteously resolved. Answers questions regarding lending policies and programs that are of a general nature and refers in depth inquiries to the Credit Manager as needed.

b. Ensures the Company’s quality and professional reputation is projected and maintained.

3. Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management.

a. Attends meetings as required.

b. Keeps management informed of area activities and of any significant problems.

c. Assists in training and cross training of Credit Junior Underwriters and support personnel. Assists area personnel as needed and other department personnel as needed.

d. Completes reports and records promptly and accurately. Documents loans and all supporting documents as required.

4. Assumes responsibility for related duties as required or assigned.

a. Ensures that work area is clean, secure, and well maintained and adheres to policies concerning shredding of confidential or personal information for both the customer and the company.

b. Completes special projects as assigned.

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Credit Junior Underwriter

Department: Credit & Funding

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Position Reports To: Credit Manager
Positions Supervised: none


POSITION PURPOSE

Responsible for receiving, reviewing, and processing applications for home improvement loans and other asset classes. Evaluates loan applications and approves those that meet initial lending criteria and are within approved lending limits. Refers loan requests above lending limit for approval as per loan policy. Ensures that customers and prospective customers are promptly and professionally served.


ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for effectively receiving, reviewing, and processing loan applications.

a. Evaluates and verifies loan applications and credit criteria for the requested product. Computes debt ratios. Verifies employment and income. Determines value of collateral. Approves loans within limits of authority and properly notifies applicants of loan decisions. Requests additional information if required.

b. Ensures that each loan file is properly prepared and documented based on the applicable loan product used and correct procedures are followed to complete all requests for credit.

c. Verifies terms, rates and discounts on loans for proper disclosure and applies special handling as required by loan type requested.

d. Performs duties of area personnel as required. This can include reporting, processing of disclosures, and creation and delivery of electronic or paper documents to the proper parties.

e. Ensures that lending operations are conducted in accordance with established Company policies and are legally compliant.

2. Assumes responsibility for establishing and maintaining effective and professional business relationships with customers.

a. Resolves requests and questions promptly and courteously. Answers basic questions regarding lending policies and programs and refers in depth inquires to the Credit Manager or Senior Underwriter as needed.

b. Ensures that the Company’s quality and professional reputation is projected and maintained.

3. Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management.

a. Assists area personnel as needed. Assists other department personnel.

b. Assists in training and cross training loan support personnel.

c. Completes reports and records promptly and accurately. Documents applications and all supporting documents as required.

d. Attends meetings as required.

e. Keeps Management informed of area activities and of any significant problems.

4. Assumes responsibility for related duties as required or assigned.

a. Ensures proper maintenance, cleanliness, and security of work area, desks, equipment, etc. and adheres to policies concerning shredding of confidential or personal information for both the customer and the company.

b. Completes special projects as assigned.

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Collector I

Department: Collections

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Position Reports To: Collections Team Leader
Positions Supervised: none


POSITION PURPOSE

Responsible for performing collection activities associated with various delinquent accounts. Reviews delinquent accounts, determines probable reasons for account status, and contacts clients to resolve the delinquencies. Utilizes various techniques, as circumstances indicate, to promptly collect on delinquent accounts. Ensures that the Company’s professional image is maintained.


ESSENTIAL FUNCTIONS AND BASIC DUTIES

1. Assumes responsibility for the effective and professional performance of collections functions.

a. Receives delinquency reports from the computer system and verifies the status of the accounts.

b. Follows up on delinquent accounts by telephone, personal contact, and correspondence to secure a satisfactory resolution to the repayment problem. Discusses possible financial arrangements, informs clients of potential legal actions, and suggests financial counseling to arrive at suitable payment arrangements. Continues to collect until the account becomes a write-off, bankruptcy, or attorney account. Makes early contact with clients to collect and keep them informed of account status.

c. Utilizes effective human relations skills and various forms of persuasion to present a positive Company image in an already negative situation. Calms irate clients and answers questions and complaints relevant to Department functions. Determines reasons for delinquencies and works toward permanent solutions. Minimizes losses by early actions.

d. Utilizes further appropriate collection methods if initial attempts do not secure required payment. Recommends extensions of due dates. Suggests consolidations and financial counseling.

e. Refers accounts to Collector II for bankruptcy actions. Continues related collection efforts.

f. Performs collections efforts in accordance with Company policies and procedures and ensures they are legally compliant.

2. Assumes responsibility for the efficient administration of collections activities.

a. Keeps accurate and up-to-date activity reports on late, potentially late, and delinquent accounts.

b. Documents all collection actions taken, including telephone conversations, alternative financial arrangements, and correspondence on computer.

c. Researches accounts that appear on late and potentially late records to ensure that Company errors are detected promptly. Provides clients the opportunity to fully explain their account status.

3. Assumes responsibility for ensuring that professional business relations are established and maintained with clients and external contacts.

a. Maintains the Company’s professional reputation throughout collections operations and in all contacts with clients.

b. Maintains confidentiality.

4. Assumes responsibility for establishing and maintaining effective communication and coordination with Company personnel.

a. Assists area personnel as needed.

b. Keeps management informed of activities, progress toward established objectives, and of any significant problems.

c. Attends and participates in meetings as required.

5. Assumes responsibility for related duties as required or assigned.

a. Stays informed of changes in collections policies, procedures, and related legal requirements.

b. Ensures that work area is clean, secure, and well maintained.

c. Completes special projects as assigned.

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The option to receive your monthly billing statement online, as an e-statement, is currently not available.  AmeriFirst is currently working to enhance the online version of your statement and during this period you will not have access to an e-statement.  You will continue to receive your monthly billing statement via regular mail.

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